✅ 关于滑雪班车问题
班车信息请参考文件中的说明。友情提示：我们不提供与班车相关的任何服务或咨询。 若您有关于班车的任何疑问，请直接联系班车服务商咨询。

http://www.tourtokorea.com
班车预约网：龙平 + 阿尔卑西亚 / 大明班车预约平台。
（如果网页无法打开，可能需要使用 VPN。若您没有 VPN，请自行解决，我们不接受任何关于班车的咨询。）

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✅ 你们教练提供保险，我需要在国内再买一个吗？
我们的教练会为所有学员提供韩国当地的滑雪保险。但我们强烈建议您在出发前于国内购买一份额外的旅行或滑雪保险，原因如下：

• 赔偿责任险（对他人造成损失时的保障）
• 伤害保险（自己受伤时的医疗保障）

韩国当地保险的赔偿额度通常对外国人较低，尤其是伤害及责任部分。因此，为了避免在发生事故时出现理赔不便或赔偿不足的情况，请您务必提前在国内购买补充保险，以保障旅途安全与安心。

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✅ 我们两个人想学单板和双板，可以请一个教练吗？
不可以。单板与双板属于完全不同的项目，动作要领和教学方式也截然不同。 教练在授课时需要穿戴相应的装备来示范动作，因此必须分别安排不同的教练上课。 这样可以确保教学质量和学员的安全。

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✅ 第一次学习滑雪要注意什么？
初次学习滑雪的体验非常重要。由于装备较重，小朋友可能会因为体力不足或摔倒而失去兴趣。 建议父母根据孩子性格选择是否一同上课。如果孩子比较内向或胆小，建议与父母一同参加课程，这样可以让孩子感到更安全、学习效果更好。

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✅ 上课前要准备什么？

• 穿薄的长袜（最好到膝盖），厚袜会导致鞋子不合脚。
• 内衣和内胆不要太厚，否则会影响身体动作。
• 雪镜和滑雪手套在韩国因卫生原因不能租赁，建议提前在国内购买。
• 儿童手套一定要刚好贴手，太大会滑落。
• 护脸选择薄而贴合的款式，建议选可盖到脖子的类型。
• 滑单板的学员可以佩戴护臀、护膝等防护用品。
• 雪鞋建议选刚好合脚的尺寸，若不舒适可大半码。

小贴士： 提前准备装备能让课程更顺利、更舒适。

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✅ 教练费用支付时间
教练费用须在上课前完成支付。由于冬季课程安排紧凑，若上课后支付容易遗忘，且我们无法延后其他课程，请务必提前结清费用。

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✅ 除了滑雪还能玩什么？
每个滑雪度假村都有雪橇区和水上乐园等娱乐设施。 如果您有包车，可以前往周边景点游玩，感受更多韩国冬季风情。

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✅ 关于课程迟到
请务必提前至少30分钟至1小时到达现场，完成换衣、购票及租赁装备。 若因客人个人原因迟到，课程仍将按原定时间结束。 由于韩国雪季短暂，教练每天的课程排得非常满，无法顺延上课时间。

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✅ 租赁装备时需要什么？
租赁装备时，需提供可向雪场官方登记的证件，如护照、房卡或国际驾照。 请注意：租赁必须由本人前往，教练无法代客户办理租赁手续。

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✅ 雪场有存放个人物品的地方吗？
有的。每个滑雪场都有储物柜可供租用，一般需使用500韩元硬币。 建议您提前准备一些500韩元硬币或5000韩元纸币， 可在现场兑换后使用。这样能节省时间，也避免因零钱不足而无法使用储物柜的情况。

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✅ 温馨提示
亲爱的家长与学员： 我们的教练是经过专业培训的滑雪指导人员，职责是保障安全与教授正确的滑雪姿势。 请理解，教练的工作重点是教学与安全指导，而非私人事务的协助。

• 教练会指导孩子正确穿戴滑雪鞋，请您放心。
• 但教练不负责代买雪票、酒店入住、外卖订购或其他私人事务。

我们团队设有正规售票与客服渠道， 请通过指定方式办理相关事务，避免耽误教学安排。 让我们以相互尊重与理解为前提，共同营造一个安全、愉快的滑雪体验！❄️

✅ About the Ski Shuttle
Please note that SKIDIEM does not handle any shuttle-related questions or services. If you have any inquiries regarding shuttle schedules or bookings, please contact the official shuttle service provider directly.

http://www.tourtokorea.com
Shuttle reservation website for Yongpyong, Alpensia, and Daemyung Resorts.
(If the site is inaccessible, a VPN may be required. We cannot assist with any shuttle-related matters.)

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✅ Do I need extra insurance if instructors provide one?
Our instructors provide local ski insurance in Korea. However, we strongly recommend purchasing an additional travel or ski insurance in your own country before your trip. Local insurance typically includes:

• Liability Insurance (coverage for damage caused to others)
• Injury Insurance (coverage for your own injury)

Please note that coverage limits for foreigners are usually low. To ensure proper protection and peace of mind, we advise securing extra insurance before traveling.

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✅ Can two people (one skiing, one snowboarding) share one instructor?
Unfortunately, no. Skiing and snowboarding require completely different techniques and equipment. Each discipline must be taught separately for both safety and effectiveness. This allows the instructor to wear appropriate gear and provide proper demonstrations.

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✅ Preparing for Your First Ski Lesson
Your first impression of skiing is very important. Children may easily lose interest if the equipment feels too heavy or difficult. Parents are encouraged to join the lesson if the child is shy or nervous — this helps create a more comfortable environment for learning.

• Wear thin, knee-high socks.
• Avoid thick thermal layers — they restrict movement.
• Bring your own goggles and gloves; they cannot be rented in Korea.
• Gloves must fit snugly; oversized ones may slip off during class.
• Use a thin, close-fitting neck warmer.
• Snowboarders should bring hip and knee pads.
• Choose well-fitted ski boots; if uncomfortable, go half a size up.

Tip: Being well-prepared ensures a smooth and enjoyable lesson!

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✅ Lesson Payment
Lesson fees must be paid before class begins. During the busy winter season, instructors’ schedules are tightly packed, and post-class payments can cause delays. Please make payments in advance to confirm your booking.

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✅ Other Activities
Each ski resort offers sledding areas and water parks. If you book a private car, you can also visit nearby attractions and enjoy local sightseeing.

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✅ About Being Late
Please arrive 30–60 minutes early to get dressed, buy tickets, and rent equipment. If you arrive late, the lesson will still finish at the scheduled time. Since the ski season in Korea is short and instructors are fully booked, extensions are not possible.

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✅ Equipment Rental Requirements
You will need an official ID such as a passport, room key, or international driver’s license to rent gear. Please note that instructors cannot rent equipment on behalf of guests; you must be present in person.

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✅ Personal Belongings & Lockers
Yes, all ski resorts have lockers for personal storage. Each locker usually requires a ₩500 coin. It’s best to prepare a few ₩500 coins or even a ₩5000 bill so you can exchange for change on-site if needed. This will save time and help you avoid inconvenience during busy hours.

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✅ Final Reminder
Our instructors are professional ski trainers whose main responsibilities are teaching and ensuring safety. They are not expected to assist with personal matters such as buying tickets, hotel check-in, ordering food, or managing logistics. Please handle those matters through official channels.

Let’s work together with mutual respect to create a safe, enjoyable, and memorable skiing experience! ⛷️❄️